Dealing with Intermittent Bugs

  

As a Software Tester, I am sure you may have found yourself in a situation where you encounter a peculiar glitch, and your first instinct is that it’s a Bug. But wait, after retesting, everything seems to work perfectly, leading to the dreaded thought, maybe it’s not a Bug. The cycle repeats as the issue resurfaces unpredictably, leaving you unsure of its nature. 😂

Well, it's the frustrating yet fascinating world of Intermittent Bugs that play hide-and-seek, sometimes leaving us clueless. 😆

An Intermittent Bug is nothing but a Bug that does not occur consistently. Dealing with Intermittent Bugs is a complex task as they are difficult to replicate.

Below are the ways that may help while dealing with Intermittent Bugs –

🎯 Monitor and analyze the application logs.

🎯 Analyze the conditions or patterns as below. While investigating play with one variable at a time.
✔ Specific Steps
✔ User & User Permissions
✔ Error message (if any)
✔ Setup/Configurations
✔ Integration with other applications (internal or external)
✔ Environment
✔ Application Software (e.g. Browser)
✔ System Software (e.g. Operating System)
✔ Time, Time intervals

🎯 Collaborate with Developers and other Testers to investigate.

🎯 If feasible in the respective context, always record your test sessions. This will not merely assist in understanding the steps to reproduce Bugs or intermittent Bugs, but will also serve as a product knowledge repository in the future.

If you have found this helpful, please consider sharing it with fellow Software Testers.

If you have any questions and want to connect with me? Feel free to book a 1:1 meeting.

Happy Testing, Keep Learning, Keep Growing 👍