QA–QC Arena – Software Testing Home for beginners and experts

That’s why… Be a User first; then a Tester

In this blog post I would like to share some of my experiences.

YouTube Studio – Sorting
Recently; I was using a YouTube Studio app on my Android based smart phone. In YouTube Studio; I was accessing various modules (not in any specific order) such as Dashboard, Videos, Playlists, Comments, and Analytics, etc. While accessing the Videos section, I did use available sorting options such as Most recent, Most viewed. With Most viewed sorting options, I observed something strange. All VideosMost viewed sorting wasn’t working appropriately.

I did try multiple things (clearing cache, clearing data, re-login) and was able to reproduce the Bug. Then I reported this Bug on YouTube Studio’s Twitter handle and Facebook. 

Even after reinstalling the app I was able to reproduce the Bug. Believe me; I was not testing this app, I was just using it.

Below are a few more experiences from the Past.

Facebook AppSynchronization
Facebook Mobile App (Android version – and Web were not in sync.

Facebook AppFacebook Memories
After sharing the memory, No. of Years Ago value & original Album Date & Time were getting displayed incorrectly.

Facebook AppPost reaction count
Post reaction (Likes, emoticons such as "Haha") count was getting displayed incorrectly.

There are more such examples with the applications I use daily; but I will conclude the list here.

As a Software Tester; finding and reporting Bugs is one of the crucial tasks; however, it makes more sense if a Tester can find and report the Bugs which an end user don’t wish to see.
I agree; none of the above Bugs were Critical or High in nature (for me as a User). But; as a User I don’t wish to see it. :)

In all above cases, I was using (not testing) the respective apps. That’s why… Be a User first; then a Tester

(As a Software Tester) think of using the Software (of course; in addition to Testing the Software).

Your thoughts, please.